Terms & Conditions

PRIVACY POLICY:

Please see Privacy policy, for full details on our website privacy policy

STOCK AVAILABILITY DISCLAIMER:

Although all care is taken to keep our site up to date all products displayed on this website are subject to availability and you should contact the store on sales@decoflame.com.au to check on availability of any product displayed on the website, if you are unsure.

Due to the expansive range we can experience longer than usual lead times for supply of stock on occasion. Please order as early as possible or ideally at least 12 weeks prior to your/your customer requirement to minimise possible delivery delays. For urgent orders, kindly include a “required by date” on your order and our team will notify you of stock availability, if out of stock and required in less than 6 weeks Air Freight is available at a cost.

COMMERCIAL PROJECT ORDERS - Due to ongoing and high growth Decoflame Commercial orders we can experience longer than usual lead times for supply of stock. Please order as early as possible or at least 16 weeks prior to your requirement to minimise possible delivery delays. For urgent orders, kindly include a “required by date” on your order and our team will notify you of stock availability, if out of stock and required in less than 16 weeks Air Freight is available at a cost.